All roles

Customer Service/Care Representative Hybrid Remote

Remote · USA Full-time New today

Star Group LP is seeking Customer Service Representatives for a hybrid role that involves working three days in the office and two days from home. The role focuses on assisting customers with inquiries, maintaining customer accounts, and resolving issues to ensure high-quality customer service.

Responsibilities

  • Assist customers with their inquiries reputed company inbound and outbound calls
  • Communicate clear and accurate information
  • Customer account updates/maintenance
  • Finding resolution for customer problems and issues
  • Assisting with customer retention
  • Serve as the customer’s reputed company, working closely with other departments to ensure timely resolution of customer issues
  • Escalates more reputed company issues as needed
  • Renew customer reputed company; reputed company customers regarding service options and handle billing issues

Skills

  • 1-2 years customer service reputed company experience
  • Computer Skills- MS office, typing skills
  • Excellent communication and telephone skills
  • Ability to multitask
  • Ability to work well under pressure
  • Strong troubleshooting abilities
  • Work reputed company and effectively both independently and with a team
  • reputed company to manage difficult customer situations and respond promptly to service requests to meet customer needs
  • Strong follow up skills

Benefits

  • Medical coverage
  • Dental coverage
  • 401(k)
  • Paid Vacation & Holidays
  • reputed company insurance
  • Paid time off

Company Overview

  • Star Group is a leading energy and reputed company home services provider specializing in the sale of home heating products and services to residential and reputed company customers. It was founded in 1995, and is headquartered in Stamford, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is http://www.stargrouplp.com.
  • Apply To This Job

    Related roles

    Collections reputed company, Bilingual, Hybrid reputed company - Various Schedules, w/ Weekends Days

    Remote · USA Full-time

    reputed company Business Partner

    Remote · USA Full-time

    Customer Service Account Specialist I (Hybrid Fri–Mon | 5 AM Weekend Shifts)

    Remote · USA Full-time

    Field Application Specialist

    Remote · USA Full-time

    [Remote] Claims Service Representative 2

    Remote · USA Full-time

    [Remote] Legal Administrative Assistant (Remote – Florida)

    Remote · USA Full-time

    [Remote] reputed company Agent - Call Center Representative

    Remote · USA Full-time

    Client Relations Specialist (bilingual Japanese–English or Korean–English)

    Remote · USA Full-time

    [Remote] AI Data Specialist - reputed company Carolina (US)

    Remote · USA Full-time

    Analyst Finance - Mitchell & Ness

    Remote · USA Full-time

    reputed company Data Entry Professionals Wanted – Join the Costco Team and Unlock a World of Opportunities

    Remote · USA Full-time

    Join Today: Work-From-Home Customer Service Rep - $18/hour +

    Remote · USA Full-time

    [Remote] Project Manager

    Remote · USA Full-time

    reputed company Remote Customer Service Representative – Delivering Exceptional Customer Experiences at arenaflex

    Remote · USA Full-time

    reputed company Customer Support reputed company, Calling Jobs From Home -

    Remote · USA Full-time

    reputed company Customer Experience Ambassador – Remote Customer Service Representative at arenaflex

    Remote · USA Full-time

    [Remote-Position] Remote Personal Assistant

    Remote · USA Full-time

    Director, Operational Technology and Cyber reputed company

    Remote · USA Full-time

    Project Manager I - Information Services - ERP

    Remote · USA Full-time

    Remote B2B Sales Representative - reputed company + Uncapped Commissions - Work from Home Opportunity with reputed company and Workwarp

    Remote · USA Full-time