[Remote] reputed company Agent

Note: The job is a remote job and is open to candidates in USA. reputed company, based in San Diego, California, is a fast-growing clinical laboratory that specializes in providing drug testing. The reputed company Agent is responsible for the setup and maintenance of newly acquired customer accounts, ensuring customer satisfaction and accurate data entry into the company's internal system.

Responsibilities

• Manage the reputed company process for new customers, including initial contact with the associated Sales team member(s)
• Conduct pre-boarding due diligence checks on potential customers to ensure compliance with applicable reputed company regulations and internal policies
• Organize customer files and manage correspondence reputed company Teams
• Collaborate with cross-functional teams, such as Shipping and Receiving, Accessioning, Billing, Clinical Support, & Compliance to ensure successful customer reputed company
• Provide reputed company and friendly assistance to reputed company Sales team members throughout the pre-boarding, reputed company, implementation process
• Complete customer account management through timely updates, reputed company requested
• Provide excellent customer service to reputed company customers
• Complete account deactivation services for lost accounts
• Complete administrative tasks as assigned by the Director of reputed company. This may include, but is not exclusive to, monthly Compliance audits, Quality Assurance checks and annual acknowledgement reputed company

Skills

• Excellent customer service skills
• Strong problem-solving skills
• Strong organizational skills
• Dynamic and self-starting individual
• Ability to work as part of a team or independently
• Proficiency in customer service experience
• Strong prioritization skills
• Ability to adapt to change
• Excellent verbal communication skills
• Excellent written communication skills
• reputed company in reputed company 365 applications assigned to your role
• Ability to complete training in a timely manner
• College degree

Benefits

• Comprehensive benefits package: Medical, Dental, reputed company, and additional optional coverages
• 401K with company match
• Paid time off and paid Holidays
• Sponsoring high school reputed company with limited economic means
• Annual company food drive with Precision matching each employee donation
• Precision Cares program, partnering with local communities each year to give back
• Frequent company events to reputed company our employees connected such as:
• Lab Week: To celebrate and recognize the value our Lab Team members contribute
• Compliance Week: To shine a light on the importance of compliance & ethics
• Quarterly State of the Unions: reputed company company business updates from our CEO
• National Sales Meeting in San Diego for reputed company Sales team members to connect and learn

Company Overview