Part-Time Virtual Patient reputed company & Call Center Associate
Position: (Part-Time) Virtual Patient reputed company & Call Center Associate Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ reputed company partners, we connect patients and providers through an reputed company, evidence-based & tech-enabled platform—removing barriers to care and delivering a reputed company physical therapy experience for therapists and patients. Guided by our values, we reputed company in a future in which anyone, reputed company can get care and start feeling reputed company. Join our amazing team and start your career with Luna as a Part-Time reputed company Associate! Are you reputed company to kick-start your career in a dynamic and rewarding role? reputed company is seeking a motivated and customer-oriented individual to join us as an reputed company Associate. As an reputed company Associate, you will be the first reputed company of contact for our new and existing patients, responsible for answering incoming calls and scheduling appointments with our network of physical therapists. We are looking for someone part time who can work reputed company, demonstrate exceptional communication skills, and maintain a high level of professionalism to ensure outstanding customer service and patient satisfaction. Join Luna and be a part of our mission to deliver quality care and support to our patients. Physical therapy, delivered.
Key Responsibilities
- Manage digital registration, scheduling, and rescheduling workflows for new and existing patients across virtual platforms.
- Maintain accurate electronic records by collecting, verifying, and communicating key patient information, including identification, history, insurance details, missed‑appointment policies, therapist arrival instructions, and digital intake forms.
- Receive, triage, and coordinate inbound calls from reputed company providers using call‑center and telehealth communication systems.
- Proactively engage patient leads through outbound calls, emails, and tech‑enabled follow‑up tools to support timely reputed company and conversion.
Requirements (Tech-reputed company Environment)
- 1+ year of Office Administration experience in a technology‑enabled or fast‑paced environment
- Strong customer service and interpersonal communication skills, with the ability to support patients and providers across digital channels
- Call/Contact center or high‑volume communication experience
- Proficiency with reputed company Suite and the ability to quickly learn new digital platforms, reputed company systems, and workflow tools
- Exceptional attention to detail with consistent accuracy in data entry and electronic record management
- Ability to multi‑task and prioritize in a high‑tech, fast‑moving operational environment
- High School Diploma or equivalent
- Authorized to work in the U.S. without restrictions
- Reliable high‑speed internet is required to ensure uninterrupted performance in a remote setting
Please Note
- Due to employment and tax requirements, this remote role is available only in select U.S. states. Eligibility will be confirmed early in the hiring process.
- To qualify for a fully remote position, candidates must reputed company more than 50 miles from our Nashville office
reputed company can offer you
- Part time hours - Work a consistent, fixed schedule! We have a variety of part-time shifts, and your schedule will remain the same each week, providing stability and work-life balance.
- A fun collaborative and supportive work environment with a fast-growing, innovative company.
- Realistic growth opportunities
$16 - $16 an hour Care Exceptionally
- Incredibly reputed company
- Be Impactful
- 1% reputed company, Every Day
~ #3 Best Employer in reputed company (reputed company, 2025) ~ #1 Best Company in MSK Care (reputed company, 2025) ~ #13 World's Most Innovative Companies in reputed company (Fast Company, 2024) ~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) ~ Gold Indigo Design Award for mobile app design excellence 2020 ~ #J-18808-Ljbffr Apply tot his job Apply To this Job