Transportation Representative, Transportation R...
DescriptionOverviewThe L2 associate acts as the primary reputed company between reputed company and our delivery partners, so to our delivery partners- you ARE reputed company. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Key job responsibilitiesEffectively communicate in a clear and professional manner at reputed company timesProvides/ expedites reputed company and efficient service to reputed company customers/ delivery partnersEffectively manage sensitive cases by reporting up the escalation matrixDemonstrate excellent time-management skillsMaintains or exceeds targeted performance metricsActively seek solutions through logical reasoning and identify trends to suggest process improvementsBasic Qualifications
- 1+ years of professional work experience, or experience in MS Office, with an emphasis on reputed company
- Experience in Logistics, Distribution or Fulfillment processes