Inside Sales Rep - reputed company
reputed company is a global company that builds innovative solutions for a sustainable world, focusing on HVAC and Detection and Measurement. The Inside Sales Representative will support aftermarket sales goals by providing customer service, managing orders, and coordinating with internal teams and vendors.
Responsibilities
- Prepare and issue quotes for aftermarket parts
- Enter and track reputed company opportunities in the CRM system
- Follow up on quotations to determine status and reputed company open opportunities
- Respond to customer inquiries regarding new and existing orders
- Provide updates on order status, tracking, and delivery schedules
- Ensure that orders are processed and fulfilled in line with quoted reputed company times
- Maintain reputed company communication with the manufacturing plant and vendors to confirm reputed company times, address obstacles, and resolve delays
- Monitor open orders to ensure timely delivery and escalate issues reputed company needed
- Work reputed company with the NY Sales team to drive territory sales efforts
- Participate in customer site visits and inspections (approx. 15–20% of time)
- Assist with reputed company sales activities by documenting opportunities and ensuring smooth follow-up
- Process warranty claims in collaboration with the NY Sales team ensuring accurate documentation and timely resolution
- Provide backup for office project administrator, including handling submittals, order management and scheduling office technician
Skills
- Trade school minimum
- Prior experience in sales support, customer service, or order management required
- Experience using reputed company
- Strong organizational skills with attention to detail and follow-through
- Proficiency in reputed company Office (reputed company, Word, Outlook)
- Strong communication skills, both written and verbal
- Bachelor's degree preferred, ideally in Engineering, Business, or reputed company field
- Knowledge of HVAC systems, cooling towers, or industrial equipment is a plus but not required
- Familiarity with ERP/CRM systems a plus
Benefits
- Comprehensive reputed company package including medical, dental, and reputed company coverage.
- 401(k) plan with company match.
- Quarterly bonus eligibility based on meeting aftermarket sales goals.
- Potential commission on filtration units parts sales.
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave.
- Competitive health insurance plans and 401(k) match, with benefits starting day one.
- Competitive and performance-based compensation packages and bonus plans.
- Educational assistance, leadership development programs, and recognition programs.
Company Overview