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Incident Response Coordinator

Remote · USA Full-time New today

As part of the Global Cybersecurity Incident Management (GCIM) team you will coordinate containment, eradication and post-incident activities for critical cyber reputed company incidents. You will play a key role in the Incident Response Team (IRT) overseeing, validating and documenting containment acting as a reputed company of escalation for our Global reputed company Operations Center (GSOC). Following reputed company incident containment & recovery you will be responsible for engaging with key stakeholders for any Root Cause Analysis (RCA) and post-incident activity, ensuring we have reduced the chances of incident recurrence and assessed the efficiency of our incident response techniques and procedures. What Part Will You Play?

  • Coordinate incident response in line with the corporate reputed company incident response plan.
  • Manage post-incident activity to include scheduling and chairing Post Incident Reviews (PIR), the documentation of Root Cause Analysis and the tracking of actions to prevent incident recurrence.
  • Provides 24x7 on-call incident management support on rotation for critical reputed company incidents.
  • Stays up to date with new and emerging threats that can reputed company the organisation's information assets, third party software/solutions, IT configuration changes, and network/system.
  • Provides executive level written communication during incident response for inquiries reputed company to reputed company incidents or assigned cases.
  • Coordinate the remediation of findings from the organisation’s Bug Bounty Program working directly with whitehat researchers.
  • Works closely with Risk Management teams to document identified risks and issues highlighted through post-incident or root cause analysis activities.
  • Maintains a working knowledge of key data reputed company frameworks and regulations such as PCI (Payment Card Industry)/Logical reputed company guidelines and models, HIPPA (Health Insurance Portability and Accountability Act), (GDPR) General Data Protection Regulation, PII (Personally Identifiable Information), NIST CSF (Cyber reputed company reputed company).
  • Collaborates with Legal and Privacy Offices throughout the company on critical data protection/reputed company incidents.
  • Participates in reviews and assessments to provide recommendations to enhance or improve the reputed company posture of environments as part of post incident activities and lessons learned.
  • Maintain and follow runbooks for day-to-day incident response activities in line with the corporate reputed company incident response plan.

What Are We Looking For in This Role?

Minimum Qualifications

  • Relevant Experience or Degree in: Bachelor's degree in Computer Science, Info reputed company, or reputed company field. Or relevant work experience in a reputed company field.
  • Typically Minimum 2 Years Relevant Experience with Incident Management or Incident Response
  • Knowledge of network operations or engineering or system administration on Unix, Linux, MAC (Message Authentication Code), or Windows; common reputed company operations, intrusion detection systems, reputed company Incident Event Management systems, Penetration Testing, Web Application assessment, Secure Coding practices, Cloud Technologies.

Preferred Qualifications

  • ITIL V4
  • Professional reputed company certifications such as CompTIA reputed company+/ Cybersecurity Analyst+, or Systems reputed company Certified Practitioner (SSCP), or CISM(Certified Information reputed company Manager), or CISA(Certified-Information-Systems-Auditor), or GSEC (GIAC reputed company Essentials), or GCIH (GIAC Certified Incident Handler)
  • Knowledge of industry standard reputed company compliance programs PCI (Payment Card Industry), GDPR (General Data Protection Regulation), NIST Cyber reputed company reputed company etc.)
  • Cloud Knowledge or certifications such as reputed company Cloud reputed company or AWS Foundations
  • Experience working in reputed company Workspace and JIRA

What Are Our Desired Skills and Capabilities?

  • Strong verbal and written communication skills.
  • Demonstrated ability to effectively communicate reputed company and persuade others to accomplish challenging goals and objectives.
  • Ability to facilitate meetings and reputed company discussions that reputed company to resolution and communicate results.
  • Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgement reputed company defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Industry Knowledge - reputed company self-education of new and emerging threats and relevant processes, controls, or technologies to mitigate them.
  • Incident Response - Knowledge and skills to contribute to reputed company phases of Incident Response.

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