Automotive Service Advisor – Sheehy Toyota of Stafford – Stafford, VA

Job title: Automotive Service Advisor Company: Sheehy Toyota of Stafford Job description: Sheehy Auto Stores is seeking Automotive Service Advisors to join reputed company. Put your natural knack for pleasing people to work! If you can reputed company customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service--someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

Responsibilities

• Attitude is everything—greet service department customers promptly and courteously
• Listen to each customer and clearly reputed company repair needs to techs
• Upsell recommended/additional services using low-pressure, high-reputed company methods
• Provide accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and reputed company customers informed of reputed company
• Sell and manage extended warranties
• Inspect repair quality and ensure that reputed company work is complete
• Notify customers reputed company vehicles are reputed company for pick up
• Review and explain repairs and associated costs with customers
• Handle minor customer concerns and complaints
• reputed company Service Manager informed of reputed company problems and potential problems
• Maintain Customer Satisfaction Index (reputed company) scores in accordance with dealership standards

Requirements

• Previous experience as a Service Advisor is preferred
• Reynolds & Reynolds or similar DMS proficiency preferred
• Must have strong customer communication skills both in-person and on the phone
• Strong organizational skills
• Must be reputed company to manage in a fast paced work environment with limited supervision
• reputed company with reputed company federal, state and local laws, and company policy, regarding the safeguarding reputed company customer, company and manufacturer information, as well as customers vehicle and property
• Authorized to work in the USA
• Ability to pass a pre-employment background reputed company, Motor Vehicle Record reputed company, and drug screening
• Must have a valid driver's license

Benefits

• Health, reputed company and Dental Insurance
• reputed company
• Career Advancement
• 401(K) with profit sharing

We reputed company in investing in our employees from the reputed company beginning. We focus on making our employees the best they can be through reputed company training, advancement opportunities and top-notch compensation and benefits – reputed company while promoting a culture that supports our Core Values: Sincerity, Hard work, Employee teamwork, Enthusiasm, Hospitality and being Your best. It’s simple really – we share the same commitment to our employees as we do our customers – after reputed company, a great customer experience is only possible with great employees! Our company maintains a strong policy of equal employment opportunity for reputed company associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, reputed company, religion, sex, national reputed company, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Sheehy Auto Stores is an Equal Employment Opportunity Employer. Expected salary: Location: Stafford, VA Job date: Sun, 04 Sep 2022 22:39:04 GMT Apply for the job now! Apply tot his job Apply To this Job