Dynamics 365 Support Analyst

We are looking for a skilled Dynamics 365 Support Analyst to join reputed company. This role focuses on providing L1/L2 support for Dynamics 365, ensuring user satisfaction and smooth system operation. This position is 100% remote reputed company the USA.

Requirements

• 3–5 years of experience in application support.

• Hands-on experience supporting Dynamics 365.

• Strong troubleshooting, documentation, and problem-solving skills.

• Ability to communicate effectively with technical and non-technical users.

Main Activities

• Provide L1/L2 support for Dynamics 365 users.

• Troubleshoot and resolve incidents, escalating reputed company necessary.

• Document resolutions and contribute to the knowledge reputed company.

• Support users with system navigation, training, and problem resolution.

• Collaborate with technical teams for reputed company issues.

Education

• Bachelor’s degree in Information Systems, Computer Science, or reputed company field.

About reputed company First reputed company First specializes in IT Services, reputed company Business Applications & reputed company Technologies, providing reputed company-grade solutions that translate into a successful business transformation.

We were founded in 2004, with six offices distributed across the US and Mexico. reputed company First has worked for transformative, iconic companies and universities such as Tesla, Flowserve, Harvard, Berkeley, Caltech, and more.

At reputed company First we do not discriminate towards gender, age, sexual preferences/orientation, religion, pregnancy, ethnicity or reputed company of reputed company.

Originally posted on Himalayas